Refund and Returns Policy

Last updated September 01, 2025

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a refund, store credit, or an exchange. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at sales@mylastdiecast.com to obtain an Return Merchandise Authorization (RMA) number. After receiving an RMA number, place the item securely in its original packaging and include your proof of purchase, then mail your return to the following address:

My Last Diecast

Attn: Returns

RMA #

130 Weidler Lane

Lititz, PA 17543

United States

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least three (3) days after we received your package to process your return or exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

EXCEPTIONS

The following items cannot be returned or exchanged:

     ●     Special Orders

Please Note

     ●     A 10% restocking fee will be charged for all returns.

     ●     Sale items are FINAL SALE and cannot be returned.

     ●     All damaged items must be reported within 3 days of delivery date.

     ●     If damage was during delivery, please save all packaging for USPS/UPS claims.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

sales@mylastdiecast.com